1.2 This website is not intended for children and we do not knowingly collect data relating to children.
1.6 You have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance.
2.1 Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).
2.2 We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:
Identity Data includes first name, maiden name, last name, username or similar identifier, marital status, title, date of birth and gender.
Contact Data includes billing address, delivery address, email address and telephone numbers.
Financial Data includes bank account and payment card details.
Transaction Data includes details about payments to and from you and other details of products and services you have purchased from us.
Marketing and Communications Data includes your preferences in receiving marketing from us and our third parties and your communication preferences.
2.4 We do not collect any Special Categories of Personal Data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health, and genetic and biometric data). Nor do we collect any information about criminal convictions and offences.
Where we need to collect personal data by law, or under the terms of a contract we have with you, and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you (for example, to provide you with goods or services). In this case, we may have to cancel a product or service you have with us but we will notify you if this is the case at the time.
We use different methods to collect data from and about you including through:
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
Click here (GLOSSARY ) to find out more about the types of lawful basis that we will rely on to as set out in the table below.
We strive to provide you with choices regarding certain personal data uses, particularly around marketing and advertising.
We may use your Identity, Contact, Technical Usage and Profile Data to form a view on what we think you may want or need, or what may be of interest to you. This is how we decide which products, services and offers may be relevant for you (we call this marketing).
You will receive regular updates and information in relation to our paid advertisement options where you have signed up on our site. You may also receive marketing communications from us if you have requested information from us and you have not opted out of receiving that marketing.
We will get your express opt-in consent before we share your personal data with any third party for marketing purposes.
You can ask us or third parties to stop sending you marketing by logging into the website and checking or unchecking relevant boxes to adjust your marketing preferences or by following the opt-out links on any marketing message sent to you or by contacting us at any time.
Where you opt out of receiving these marketing messages, this will not apply to personal data provided to us.
11.2 We may use the following cookies:
11.4 Where an Advertiser wishes to drop cookies on users’ computers or use pixels, web beacons or other data collecting technology (the “Data Collecting Technology”) for the purpose of displaying or providing advertising on our Website and tracking impressions, analytics, measurement and verification of advertising campaigns (together, “Analytics Data”), it shall notify us in advance of booking an advertisement and provide all information requested by GNM regarding such Data Collecting Technology.
11.5 In no event shall Data Collecting Technology or the data collected from our Website:
a) be used by the advertiser for the purposes of profiling users’ interests, segmentation, or tracking or targeting users when they leave the Website; or
b) be combined with information collected from other sources. Wereserve the right to scan the advertisements to ensure advertiser’s compliance with our privacy requirements.
12.1 We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If you wish to get an explanation as to how the processing for the new purpose is compatible with the original purpose, please contact us.
12.2 If we need to use your personal data for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so.
12.3 Please note that we may process your personal data without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law.
13.1 We may share your personal data with the parties set out below for the purposes set out in the table (Purposes for which we will use your personal data) above:
Internal Third Parties as set out in the GLOSSARY.
External Third Parties as set out in the GLOSSARY.
13.2 We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.
13.3 We will not rent, sell or otherwise trade your personal information to anyone without your consent. If you do give your consent, we will provide information about you to other carefully selected organisations who we believe to be reputable for marketing purposes.
13.4 We shall never publicly disclose any personal or sensitive user data related to financial or payment activities or any government identification numbers.
13.5 When we need to share or disclose your personal information in order to provide the product or carry out the service you have requested, or to enable our partners or sub-contractors to do so on our behalf, we will use our reasonable endeavors to ensure this is done in a secure environment. These third parties are only allowed to use your personal information for the purpose of fulfilling your order or request.
13.6 When we are compelled to do so by law we will disclose your personal information to the appropriate authorities, bodies or persons in accordance with data protection law.
13.7 As a result of using our services over the Internet, your information may be transmitted to, from or through any country irrespective of the levels of information protection provided in those countries. We may transfer your data to persons outside the European Economic Area but will do so only in compliance with data protection law.
13.8 Under the Data Protection Act 1998, at any time (and notwithstanding any prior agreement to the contrary) you have a right to object to your personal data being used by us for the purposes of direct marketing. To exercise this right you must apply to us in writing to the email or postal address given below. We will stop using your personal data for the purposes of direct marketing within a reasonable period of the date of receipt of your request.
13.9 Additionally, we may also regularly consult opt-out registers (the Mailing Preference Service, Telephone Preference Service and Fax Preference Service) in respect of marketing activities.
13.10 When you send us an e-mail, we will keep your e-mail address, the content of your mail, and our response to it so that we can monitor our effectiveness and record our contact.
14.1 We do not transfer your personal data outside the European Economic Area (EEA).
14.2 Where a transfer out of EEA occurs, we ensure your personal data is protected by requiring all our affiliates to follow the same rules when processing your personal data. These rules are called “binding corporate rules”. Whenever we transfer your personal data out of the EEA, we ensure a similar degree of protection is afforded to it by ensuring at least one of the following safeguards is implemented:
15.1 We will only retain your personal data for as long as reasonably necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting or reporting requirements. We may retain your personal data for a longer period in the event of a complaint or if we reasonably believe there is a prospect of litigation in respect to our relationship with you.
15.2 To determine the appropriate retention period for personal data, we consider the amount, nature and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal, regulatory, tax, accounting or other requirements.
15.3 By law, we have to keep basic information about our customers (including Contact, Identity, Financial and Transaction Data) for six (6) years after they cease being customers for tax purposes.
15.4 In some circumstances you can ask us to delete your data: see your legal rights below for further information.
15.5 In some circumstances we will anonymise your personal data (so that it can no longer be associated with you) for research or statistical purposes, in which case we may use this information indefinitely without further notice to you.
16.1 Under certain circumstances, you have rights under data protection laws in relation to your personal data. Please click on the links below to find out more about these rights:
16.2 If you wish to exercise any of the rights set out above, please Contact us.
16.3 You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances.
16.4 We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.
16.5 We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.
Legitimate Interest means the interest of our business in conducting and managing our business to enable us to give you the best service/product and the best and most secure experience. We make sure we consider and balance any potential impact on you (both positive and negative) and your rights before we process your personal data for our legitimate interests. We do not use your personal data for activities where our interests are overridden by the impact on you (unless we have your consent or are otherwise required or permitted to by law). You can obtain further information about how we assess our legitimate interests against any potential impact on you in respect of specific activities by Contacting us.
Performance of Contract means processing your data where it is necessary for the performance of a contract to which you are a party or to take steps at your request before entering into such a contract.
Comply with a legal or regulatory obligation means processing your personal data where it is necessary for compliance with a legal or regulatory obligation that we are subject to.
Internal third parties mean other companies in the acting as joint controllers or processor and provide IT and system administration and undertake leadership reporting.
External third parties means:
Fast Track Money Transfer Limited trading as Simple Transfer was incorporated in 2009 with a registration number: 6872129. Simple Transfer is authorised and regulated by the Financial Conduct Authority as a Payment Institution with FRN: 647030. Simple Transfer is also licensed with the HMRC with MLR number: 12526965